📘 6-Day Training Program

Information Technology for Management (Strategic & Operational Excellence)

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🎯 Training Objectives

• Understand how IT drives business performance and strategy
• Learn data-driven decision-making
• Explore enterprise systems & digital business models
• Build capability in IT governance, risk, and innovation
• Develop a digital transformation roadmap

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🗓️ Day 1: IT Foundations & Business Performance

🔹 Topics

• Role of IT in Business Performance
• Information Systems (IS) vs Information Technology (IT)
• Components of Information Systems (Hardware, Software, Data, People, Processes)
• IT-enabled Competitive Advantage
• Business Performance Management

📌 From book: IT impacts strategy, operations, and decision-making across all functions

🔹 Activities

• Case Study: BP Global Transformation
• Exercise: Identify IT in your organization

🎯 Outcome

Understand how IT supports organizational performance.

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🗓️ Day 2: IT Infrastructure, Data & Analytics

🔹 Topics

• IT Infrastructure & Support Systems
• Cloud Computing & Virtualization
• Data Management (Databases, Warehousing)
• Text & Document Management
• Introduction to Business Intelligence

📌 Data is a core asset driving analytics and operational efficiency

🔹 Activities

• Hands-on: Data lifecycle mapping
• Case Study: Applebee’s Data Strategy

🎯 Outcome

Understand how data and infrastructure enable decision-making.

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🗓️ Day 3: Networks, Mobility & Digital Channels

🔹 Topics

• Network Management & Wireless Technologies
• Mobile Computing & Commerce
• Web 2.0 & Social Media for Business
• Digital Customer Engagement
• Location-based & mobile services

📌 Mobility and networks enable real-time communication and collaboration

🔹 Activities

• Case Study: Starbucks Mobile Commerce
• Group Exercise: Design mobile strategy

🎯 Outcome

Leverage mobile and social technologies for business growth.

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🗓️ Day 4: Cybersecurity, Risk & Compliance

🔹 Topics

• IT Security Threats & Vulnerabilities
• Cybercrime & Fraud Prevention
• Risk Management Frameworks
• Compliance & Internal Controls
• Business Continuity Planning

📌 Security is critical for trust, continuity, and risk mitigation

🔹 Activities

• Case Study: HSBC Data Breach
• Risk Assessment Workshop

🎯 Outcome

Identify and manage IT-related risks.

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🗓️ Day 5: Enterprise Systems & Digital Business Models

🔹 Topics

• ERP (Enterprise Resource Planning)
• CRM (Customer Relationship Management)
• SCM (Supply Chain Management)
• E-Commerce & Digital Business Models
• Knowledge Management Systems

📌 Enterprise systems integrate processes and improve efficiency and coordination

🔹 Activities

• Case Study: Under Armour ERP
• Workshop: Design digital business model

🎯 Outcome

Understand enterprise-wide IT integration.

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🗓️ Day 6: IT Strategy, Project Management & Future Trends

🔹 Topics

• IT Strategic Planning
• Business-IT Alignment
• IT Governance & Outsourcing
• Project Management & SDLC
• Ethics, Sustainability & Future IT Trends

📌 IT strategy aligns with business goals to ensure long-term performance

🔹 Activities

• Capstone Project: Digital Transformation Plan
• Presentation & Evaluation

🎯 Outcome

Develop strategic IT roadmap and implementation plan.

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🎓 Capstone Project (Final Deliverable)

Participants will create:

• IT Strategy & Digital Transformation Roadmap
• Business Case with ROI
• Risk & Governance Model

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📊 Training Methodology

• Instructor-led sessions
• Real-world case studies
• Hands-on exercises
• Group discussions & simulations
• Capstone project

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🏆 Key Benefits

• Strong understanding of IT-business integration
• Practical exposure to enterprise technologies
• Enhanced decision-making using data
• Skills for digital leadership roles

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🔑

6-day training program on Information Technology for Management covering IT strategy, data analytics, enterprise systems, cybersecurity, and digital transformation for professionals and managers.

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🔑

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